Customer Service Representative Job at AP Rochester, Rochester, NY

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  • AP Rochester
  • Rochester, NY

Job Description

Description

AP has partnered with an insurance broker to assist them in their search for either a part-time (approximately 24 hours) or full time CSR to join their team. This is a direct hire opportunity with pay between $22-25 hourly. If you are an experienced individual in the insurance field, we want to connect you with this terrific organization!

Responsibilities

  • Answer phones
  • Process payments
  • Work with company representatives
  • Work with clients
  • Accurately enter information into system
  • Make outbound calls to retrieve information
  • Learn the agency management system
  • If licensed, write policies

Education

  • High school diploma with a preference for an Associate's degree or higher

Experience

  • Ideal candidates will have experience in the insurance industry
  • Customer service experience excluding hospitality/retail/restaurant

Knowledge, Skills, Abilities, and Other Characteristics

  • Licensing required to qualify for the full time position
  • Strong communication skills
  • Excellent documentation skills
  • Ability to handle confidential information
  • Excellent work history-longevity in previous roles

Job Tags

Hourly pay, Full time, Part time,

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