Responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Education/Experience:
High School Diploma or equivalent.
Entry level to 2 years customer service related experience required.
Skills and Competencies:
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’s time.
Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.
Major Job Duties and Responsibilities:
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
...Recommend vendors to be paid every other week by preparing a schedule based on vendor due... ...~ Competencies ~ Ethical Conduct ~ Time Management ~ Organizational Skills ~ Financial... ...HOURS OF WORK This is a full-time or part-time on site position. Full time requiring...
Do you want to break new ground and actively shape the growth path of one of the oldest family-owned businesses in the world? Then its time to join Prym. Founded in 1530 we are known for highest quality for centuries. The group's portfolio ranges from the iconic snap ...
...Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by... ...with us?Job SummaryAs a Part-Time Ramp Agent, you will be responsible for essential ramp...
booklet . The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran...
...and other outpatient services, a 500-car garage and a helipad for emergency transport. We are seeking an experienced Sterile Processing Technician (Certified) (Full Time-Days) Our ideal candidate will meticulously prepare, clean, sterilize, and appropriately...